Customer Care Vacancies

Our business is growing, that’s why we’re always on the look out for great people to join our Customer Care Teams. Whether you’re processing our new business, or helping Financial Advisers and policyholders on the phone, you’ll be the kind of person who takes pride in what they do, and is committed to providing the best of service. Here are a couple of examples of the roles we have:

Administrators - Starting Salary £11,500

This role involves processing our new business and updating our systems. Attention to detail and good keyboard skills are a must for this role. This role provides a good grounding to progress to other roles in the company. If you’ve got good customer service skills and are a good communicator, then we would like to see you progress through to one of our consultant roles.

Customer Care Consultants - Starting Salary £14,000

Our Customer Care Consultants take incoming calls from Financial Advisers, updating them on the progress of their clients’ applications. Great communication and customer care skills are a must for this role. If you’re the kind of person who enjoys talking with people and helping them, and are motivated to meet and achieve targets, then this would suit you.

How to apply

If you are interested in being part of our Customer Care Team, then please email your CV to recruitment@brightgrey.com. The first stage of selection for all our customer care roles is completing two multiple-choice Saville and Holdsworth tests. One test measures your ability to make sense of written information, the other measures your ability to check information from written tables. As we appreciate that people are normally working, we hold our testing sessions from 5.00pm. We look forward to hearing from you.