Howard's Bright Grey critical illness claim story
Click here to watch a customer's perspective

See Howard talk about how Helping Hand helped to speed up his recovery after a stroke.


When I suffered a stroke at 41, I was told it was unlikely I would work again. But thanks to Helping Hand, I was back to work after 12 months.


"One minute I was happy and settled, married with 2 young children and running my own business. The stroke changed everything.


Fortunately I was covered with Bright Grey, which meant I received a £75,000 payout when I claimed. But I also received support from Jan, my RED ARC* nurse, who arranged for me to receive physiotherapy from a specialist in neurological injuries, at no extra cost.


This helped me to move around much more independently and gradually I started to feel better. But without the tailored, practical help and emotional support Helping Hand gave me and my family, I wouldn’t have made the recovery I did.”


*In the film Howard refers to RED ARC. This is the independent company that provides part of the Helping Hand service to Bright Grey plan owners. And the pot of money that helped Howard reach his full potential is not available as a cash pay out but as funding towards support services. The level of support depends on individual needs and circumstances.

The money from my claim definitely eased some of my financial worries, but it was the support from Helping Handthat really made the difference.


Bright Grey is a division of The Royal London Mutual Insurance Society Limited which
is authorised and regulated by the Financial Services Authority No. 117672.
Group registered VAT number 368 5244 27.
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