My husband Paul died very suddenly at the age of 49. He had a cardiac condition and was waiting for surgery.

"Not long after he passed away my adviser pointed out that Paul had Life Cover with Bright Grey, which meant that not only did I receive a payout from them, but I also benefitted from the support of my own nurse adviser as part of Helping Hand.

The support I received was invaluable. When my nurse Sue first contacted me I was still in shock. I was suffering from feelings of loss, guilt, and quite often, desperation. Sometimes I felt as if I was going mad. Sue helped me talk through what I was feeling and gave me coping strategies to help.

She also arranged a course of specialist bereavement counselling that started straight away.

I've had 4 sessions with my counsellor so far. It’s such a relief to be able to explore my feelings with someone outside the family, and to have the reassurance that what I’m going through is normal.

I'm often still sad and tearful, but I'm so grateful to be talking to people who care, and who can really make a difference.

Helping Hand is a brilliant service and means the world to me. I'd like to thank whoever set it up as it's an excellent thing."

Helping Hand is only available with Bright Grey Personal Protection Menu plans.